UXFixUXFix
Language
PDP-024PDP-028
PDP-026Product page · confidenceLow

Brand or seller information present and clickable

Brand or seller information is present and clickable (links to brand page).

Check my store for this rule Cite this
Free · no card · runs all rules at once · judged on 40 stores · updated
20%of the audited stores we could judge fail this rule
18 pass14 partial8 failPublished audits · September 2026
Stores judged
40
of 40 published audits
Score weight
0.4pts
of the 100-point score
Page share
30%
of the score is the product page

What earns each verdict

Same outcomes on every UXFix rule · how verdicts work
✓ Pass18

Brand name present as a link.

~ Partial14

Brand shown but not linked.

✕ Fail8

Brand not shown, or shown as static text only.

not assessable is recorded when the rule applied but the store could not be judged on it (bot protection, a region lock, a step we could not reach), and not applicable when the store has nothing for the rule to judge. Those stores are left out of every number on this page, never guessed. Why we do that
Why it matters

The brand name is shown as plain text, or is missing from the product page.

Shoppers who love a brand want to see more from them. A brand link is one of the easiest ways to raise average order value and repeat visits.

That sentence is the one a failing store sees in its own UXFix report.How rules are weighted and scored
40 audited stores, one dot each
8 fail
PassPartialFail

Every published UXFix audit this rule could be judged on, as of 23 Sep 2026. A count of real stores, not a simulation of yours.

How we test it

Scripted walk, fresh signed-out browser · the full walk
  1. 1Fresh browserSigned out, cookies cleared, desktop and mobile viewports, the store's live theme.
  2. 2Open a productA real, in-stock product page, found the way a shopper finds one.
  3. 3Judge this ruleAgainst the standard above, on what a shopper can see.
  4. 4Record the verdictPass, partial or fail, saved with the screenshot it was judged on.
What the agent looks for
Brand or seller information is present and clickable (links to brand page).
Confidence
The rulebook rates this check’s confidence High. When the agent is not sure, the rule is recorded as not assessable rather than guessed.
Not judged
0 of 40 published audits: the rule did not apply or could not be judged. Dropped, never guessed.

The numbers behind the rule

Published UXFix audits · more statistics
Where this rule sits among 103 UX rules
Most-failed rank
#45
Score weight rank
#99
Fail rate
20%

Score weight: a fail costs 0.4 pts of of the 100-point score; a partial costs half that. Most-failed rank is among the 79 rules with enough published audits to report a rate.

The fix

The same steps a failing store sees in its report

A pass means: Brand name present as a link.

Severity
Low
Score gain
+0.4pts
Page
Product page

Score gain is roughly what a fail-to-pass change adds; rules that could not be judged are left out, which can move it a little. Re-run a free audit after the change ships to confirm the verdict moved.

Checklist for the pass
0 of 3

Tick each step as you ship it. The audit judges the live store, so re-run it once all of them are done.

Every store that fails this rule

The 8 audited stores that fail Brand or seller information present and clickable, with each store's published score and the day it was audited.
#StoreScoreAuditedPublished audit
1Bxbx.eu46Open audit
2Lavernelaverne.com60Open audit
3Keenfootwearkeenfootwear.com56Open audit
4Fashionnovafashionnova.com56Open audit
5Bentibrandbentibrand.com66Open audit
6Ladounladoun.com41Open audit
7Fashionphilefashionphile.com63Open audit
8Tentreetentree.com58Open audit

What our auditors say about this rule

On a marketplace, who is selling it is part of what is being sold.
Abdulhameid Grandoka, Co-founder, UXFix

Written by the person who audits this rule, and reviewed every quarter.

What this rule rests on

The published research and standards this rule is drawn from. Open them and check the reasoning for yourself.

Keep going

All rules
RulePDP-002
Add-to-cart CTA above the fold on mobileProduct page · High
RulePDP-003
Sticky add-to-cart on long product pagesProduct page · Medium
RulePDP-004
Shipping cost or estimate discoverable from PDPProduct page · Critical
RulePDP-005
Delivery/arrival date estimate shownProduct page · High
RulePDP-006
Stock/availability state explicit (in stock, low stock, out of stock)Product page · High
RulePDP-009
Selected variant state unambiguous (visual + text confirmation)Product page · Medium
RulePDP-011
Product title includes brand + descriptive attributes (not SKU-only)Product page · Low
RulePDP-013
Quantity selector present and easy to use (tap-friendly on mobile)Product page · Low
Cite this

«8 of 40 online stores audited by UXFix fail the rule "Brand or seller information present and clickable" (PDP-026) as of September 2026. UXFix, uxfix.ai/audits/rules/brand-and-seller-info»

Rule record · JSON
Dataset
{
  "id": "PDP-026",
  "name": "Brand or seller information present and clickable",
  "area": "pdp",
  "severity": "low",
  "weight": 0.361,
  "published_audits": {
    "judged": 40,
    "pass": 18,
    "partial": 14,
    "fail": 8
  },
  "updated": "2026-09-23"
}
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