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CHK-020Checkout · formsMedium

Ship-to same as billing offered as default

Ship-to same as billing offered as default.

Check my store for this rule →Cite this
Free · no card · runs all rules at once · judged on 36 stores · updated
97%of the audited stores we could judge fail this rule
0 pass1 partial35 failPublished audits · September 2026
Stores judged
36
of 40 published audits
Score weight
1.0pts
of the 100-point score
Page share
50%
of the score is the checkout

What earns each verdict

Same outcomes on every UXFix rule · how verdicts work
✓ Pass0

Checkbox present AND checked by default.

~ Partial1

Present but not defaulted.

✕ Fail35

The checkout collects a separate billing and shipping address and offers no 'same as' option, OR the option exists but is not checked by default.

not assessable is recorded when the rule applied but the store could not be judged on it (bot protection, a region lock, a step we could not reach), and not applicable when the store has nothing for the rule to judge. Those stores are left out of every number on this page, never guessed. Why we do that
Why it matters

The checkout does not offer a "Same as shipping" checkbox for the billing address, with the box checked by default. Buyers have to type their address twice. (This rule is judged only when the checkout collects a separate billing and shipping address, on a physical-product store.)

For most orders, billing and shipping addresses are the same. Making the buyer re-enter their address is duplicate work and a common source of typos.

That sentence is the one a failing store sees in its own UXFix report.How rules are weighted and scored →
36 audited stores, one dot each
35 fail
PassPartialFail

Every published UXFix audit this rule could be judged on, as of 23 Sep 2026. A count of real stores, not a simulation of yours.

How we test it

Scripted walk, fresh signed-out browser · the full walk
  1. 1Fresh browserSigned out, cookies cleared, desktop and mobile viewports, the store's live theme.
  2. 2Open a productA real, in-stock product page, found the way a shopper finds one.
  3. 3Add to cartDefault variant, quantity one, then the cart page itself.
  4. 4Walk the checkoutFrom the cart to the payment step. Nothing is ever bought.
  5. 5Judge this ruleAgainst the standard above, on what a shopper can see.
  6. 6Record the verdictPass, partial or fail, saved with the screenshot it was judged on.
What the agent looks for
Ship-to same as billing offered as default.
Confidence
The rulebook rates this check’s confidence High. When the agent is not sure, the rule is recorded as not assessable rather than guessed.
Not judged
4 of 40 published audits: the rule did not apply or could not be judged. Dropped, never guessed.

The numbers behind the rule

Published UXFix audits · more statistics
Published audits failing this rule
and 23 more, newest audit first.
No pictures here yet: none of the audits above saved a marked area for this rule.
Where this rule sits among 103 UX rules
Most-failed rank
#7
Score weight rank
#46
Fail rate
97%

Score weight: a fail costs 1.0 pts of of the 100-point score; a partial costs half that. Most-failed rank is among the 79 rules with enough published audits to report a rate.

The fix

The same steps a failing store sees in its report

A pass means: Checkbox present AND checked by default.

Severity
Medium
Score gain
+1.0pts
Page
Checkout

Score gain is roughly what a fail-to-pass change adds; rules that could not be judged are left out, which can move it a little. Re-run a free audit after the change ships to confirm the verdict moved.

Checklist for the pass
0 of 3

Tick each step as you ship it. The audit judges the live store, so re-run it once all of them are done.

Every store that fails this rule

The 35 audited stores that fail Ship-to same as billing offered as default, with each store's published score and the day it was audited.
#StoreScoreAuditedPublished audit
1Leathermanleatherman.com65Open audit
2Ooniooni.com64Open audit
3Archeryworldarcheryworld.co.uk52Open audit
4Bxbx.eu46Open audit
5Barnesandnoblebarnesandnoble.com61Open audit
6Mujimuji.us61Open audit
7Arhausarhaus.com60Open audit
8Blackstoneproductsblackstoneproducts.com60Open audit
9Tupperwaretupperware.com60Open audit
10Caspercasper.com62Open audit
11Thebrickthebrick.com61Open audit
12Lavernelaverne.com60Open audit
13Benettonbenetton.com58Open audit
14Keenfootwearkeenfootwear.com56Open audit
15Verabradleyverabradley.com58Open audit
16Everlaneeverlane.com62Open audit
17Davidsbridaldavidsbridal.com58Open audit
18Tomstoms.com52Open audit
19Bodenboden.com64Open audit
20Eddiebauereddiebauer.com62Open audit
21Forever21forever21.com57Open audit
22Gymsharkgymshark.com57Open audit
23Reebokreebok.com58Open audit
24Reebokreebok.com57Open audit
25Fashionnovafashionnova.com56Open audit
26Kathmandukathmandu.com.au63Open audit
27Ladounladoun.com41Open audit
28Toysrustoysrus.com57Open audit
29Brewdogbrewdog.com56Open audit
30Zulilyzulily.com61Open audit
31Timextimex.com54Open audit
32Citstorescitstores.com65Open audit
33Enviafloresparadifuntosenviafloresparadifuntos.com56Open audit
34Iliabeautyiliabeauty.com62Open audit
35Tentreetentree.com58Open audit

What our auditors say about this rule

Most people ship to where they pay. Making that the default saves a whole screen for nearly everybody.
Omar Dabbas, Co-founder, UXFix

Written by the person who audits this rule, and reviewed every quarter.

Keep going

All rules →
RuleCHK-001
Guest checkout offered as first-class option (no account wall)Checkout · Critical ›
RuleCHK-003
Clear step indicator showing progress through checkoutCheckout · Medium ›
RuleCHK-005
Ability to edit cart from within checkout without losing progressCheckout · Medium ›
RuleCHK-006
Account creation offered after order placement, not beforeCheckout · High ›
RuleCHK-007
Site logo/name does not link away from checkout (or warns first)Checkout · Medium ›
RuleCHK-008
Header/nav minimized during checkout to reduce exitsCheckout · Medium ›
RuleCHK-009
Total form fields 8 or fewer (industry average is 11.3)Checkout · High ›
RuleCHK-010
Single Full Name field (not first + last)Checkout · Medium ›
Cite this

«35 of 36 online stores audited by UXFix fail the rule "Ship-to same as billing offered as default" (CHK-020) as of September 2026. UXFix, uxfix.ai/audits/rules/billing-same-as-shipping»

Rule record · JSON
Dataset →
{
  "id": "CHK-020",
  "name": "Ship-to same as billing offered as default",
  "area": "checkout",
  "severity": "medium",
  "weight": 0.99,
  "published_audits": {
    "judged": 36,
    "pass": 0,
    "partial": 1,
    "fail": 35
  },
  "updated": "2026-09-23"
}
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