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CHK-018Checkout · formsMedium

Correct HTML input types (email, tel, number) for mobile keyboards

Correct HTML input types (email, tel, number) for mobile keyboards.

Check my store for this rule →Cite this
Free · no card · runs all rules at once · judged on 39 stores · updated
69%of the audited stores we could judge fail this rule
4 pass8 partial27 failPublished audits · September 2026
Stores judged
39
of 40 published audits
Score weight
1.0pts
of the 100-point score
Page share
50%
of the score is the checkout

What earns each verdict

Same outcomes on every UXFix rule · how verdicts work
✓ Pass4

All fields have correct input type.

~ Partial8

Most correct, one wrong.

✕ Fail27

Email/phone/number fields use type='text'.

not assessable is recorded when the rule applied but the store could not be judged on it (bot protection, a region lock, a step we could not reach), and not applicable when the store has nothing for the rule to judge. Those stores are left out of every number on this page, never guessed. Why we do that
Why it matters

Some input fields use `type="text"` when they should use `type="email"`, `type="tel"`, or `inputmode="numeric"`. Mobile keyboards do not adapt.

The wrong keyboard is a small papercut on every entry. Type an email on a phone with a QWERTY (no @ key) or a phone number without the number pad, and completion drops.

That sentence is the one a failing store sees in its own UXFix report.How rules are weighted and scored →
39 audited stores, one dot each
27 fail
PassPartialFail

Every published UXFix audit this rule could be judged on, as of 23 Sep 2026. A count of real stores, not a simulation of yours.

How we test it

Scripted walk, fresh signed-out browser · the full walk
  1. 1Fresh browserSigned out, cookies cleared, desktop and mobile viewports, the store's live theme.
  2. 2Open a productA real, in-stock product page, found the way a shopper finds one.
  3. 3Add to cartDefault variant, quantity one, then the cart page itself.
  4. 4Walk the checkoutFrom the cart to the payment step. Nothing is ever bought.
  5. 5Judge this ruleAgainst the standard above, on what a shopper can see.
  6. 6Record the verdictPass, partial or fail, saved with the screenshot it was judged on.
What the agent looks for
Correct HTML input types (email, tel, number) for mobile keyboards.
Confidence
The rulebook rates this check’s confidence High. When the agent is not sure, the rule is recorded as not assessable rather than guessed.
Not judged
1 of 40 published audits: the rule did not apply or could not be judged. Dropped, never guessed.

The numbers behind the rule

Published UXFix audits · more statistics
Published audits failing this rule
and 15 more, newest audit first.
No pictures here: this rule is judged inside the page code, which no shopper ever sees, so there is nothing to photograph.
Where this rule sits among 103 UX rules
Most-failed rank
#22
Score weight rank
#44
Fail rate
69%

Score weight: a fail costs 1.0 pts of of the 100-point score; a partial costs half that. Most-failed rank is among the 79 rules with enough published audits to report a rate.

The fix

The same steps a failing store sees in its report

A pass means: All fields have correct input type.

Severity
Medium
Score gain
+1.0pts
Page
Checkout

Score gain is roughly what a fail-to-pass change adds; rules that could not be judged are left out, which can move it a little. Re-run a free audit after the change ships to confirm the verdict moved.

Checklist for the pass
0 of 3

Tick each step as you ship it. The audit judges the live store, so re-run it once all of them are done.

Every store that fails this rule

The 27 audited stores that fail Correct HTML input types (email, tel, number) for mobile keyboards, with each store's published score and the day it was audited.
#StoreScoreAuditedPublished audit
1Leathermanleatherman.com65Open audit
2Ooniooni.com64Open audit
3Archeryworldarcheryworld.co.uk52Open audit
4Barnesandnoblebarnesandnoble.com61Open audit
5Mujimuji.us61Open audit
6Arhausarhaus.com60Open audit
7Blackstoneproductsblackstoneproducts.com60Open audit
8Tupperwaretupperware.com60Open audit
9Caspercasper.com62Open audit
10Thebrickthebrick.com61Open audit
11Keenfootwearkeenfootwear.com56Open audit
12Verabradleyverabradley.com58Open audit
13Davidsbridaldavidsbridal.com58Open audit
14Bodenboden.com64Open audit
15Eddiebauereddiebauer.com62Open audit
16Forever21forever21.com57Open audit
17Gymsharkgymshark.com57Open audit
18Reebokreebok.com57Open audit
19Fashionnovafashionnova.com56Open audit
20Kathmandukathmandu.com.au63Open audit
21Toysrustoysrus.com57Open audit
22Brewdogbrewdog.com56Open audit
23Fashionphilefashionphile.com63Open audit
24Timextimex.com54Open audit
25Citstorescitstores.com65Open audit
26Iliabeautyiliabeauty.com62Open audit
27Tentreetentree.com58Open audit

What our auditors say about this rule

The wrong keyboard on a phone turns a ten second field into a thirty second one.
Omar Dabbas, Co-founder, UXFix

Written by the person who audits this rule, and reviewed every quarter.

Keep going

All rules →
RuleCHK-001
Guest checkout offered as first-class option (no account wall)Checkout · Critical ›
RuleCHK-003
Clear step indicator showing progress through checkoutCheckout · Medium ›
RuleCHK-005
Ability to edit cart from within checkout without losing progressCheckout · Medium ›
RuleCHK-006
Account creation offered after order placement, not beforeCheckout · High ›
RuleCHK-007
Site logo/name does not link away from checkout (or warns first)Checkout · Medium ›
RuleCHK-008
Header/nav minimized during checkout to reduce exitsCheckout · Medium ›
RuleCHK-009
Total form fields 8 or fewer (industry average is 11.3)Checkout · High ›
RuleCHK-010
Single Full Name field (not first + last)Checkout · Medium ›
Cite this

«27 of 39 online stores audited by UXFix fail the rule "Correct HTML input types (email, tel, number) for mobile keyboards" (CHK-018) as of September 2026. UXFix, uxfix.ai/audits/rules/mobile-keyboard-input-types»

Rule record · JSON
Dataset →
{
  "id": "CHK-018",
  "name": "Correct HTML input types (email, tel, number) for mobile keyboards",
  "area": "checkout",
  "severity": "medium",
  "weight": 0.99,
  "published_audits": {
    "judged": 39,
    "pass": 4,
    "partial": 8,
    "fail": 27
  },
  "updated": "2026-09-23"
}
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