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PDP-019Product page · confidenceMedium

Review count visible next to rating

Review count visible next to the rating.

Check my store for this rule →Cite this
Free · no card · runs all rules at once · judged on 30 stores · updated
33%of the audited stores we could judge fail this rule
20 pass0 partial10 failPublished audits · September 2026
Stores judged
30
of 40 published audits
Score weight
0.7pts
of the 100-point score
Page share
30%
of the score is the product page

What earns each verdict

Same outcomes on every UXFix rule · how verdicts work
✓ Pass20

Numeric count of reviews shown with rating.

~ Partial0

Count present but far from rating.

✕ Fail10

Rating shown but count missing.

not assessable is recorded when the rule applied but the store could not be judged on it (bot protection, a region lock, a step we could not reach), and not applicable when the store has nothing for the rule to judge. Those stores are left out of every number on this page, never guessed. Why we do that
Why it matters

A star rating is shown, but the number of reviews behind that rating is not visible.

"4.5 stars" from 3 reviews is very different from "4.5 stars" from 3,000. Shoppers use the count as a trust signal. Without it, the rating loses meaning.

That sentence is the one a failing store sees in its own UXFix report.How rules are weighted and scored →
30 audited stores, one dot each
10 fail
PassPartialFail

Every published UXFix audit this rule could be judged on, as of 23 Sep 2026. A count of real stores, not a simulation of yours.

How we test it

Scripted walk, fresh signed-out browser · the full walk
  1. 1Fresh browserSigned out, cookies cleared, desktop and mobile viewports, the store's live theme.
  2. 2Open a productA real, in-stock product page, found the way a shopper finds one.
  3. 3Judge this ruleAgainst the standard above, on what a shopper can see.
  4. 4Record the verdictPass, partial or fail, saved with the screenshot it was judged on.
What the agent looks for
Review count visible next to the rating.
Confidence
The rulebook rates this check’s confidence High. When the agent is not sure, the rule is recorded as not assessable rather than guessed.
Not judged
10 of 40 published audits: the rule did not apply or could not be judged. Dropped, never guessed.

The numbers behind the rule

Published UXFix audits · more statistics
Published audits failing this rule
No pictures here yet: none of the audits above saved a marked area for this rule.
Where this rule sits among 103 UX rules
Most-failed rank
#39
Score weight rank
#79
Fail rate
33%

Score weight: a fail costs 0.7 pts of of the 100-point score; a partial costs half that. Most-failed rank is among the 79 rules with enough published audits to report a rate.

The fix

The same steps a failing store sees in its report

A pass means: Numeric count of reviews shown with rating.

Severity
Medium
Score gain
+0.7pts
Page
Product page

Score gain is roughly what a fail-to-pass change adds; rules that could not be judged are left out, which can move it a little. Re-run a free audit after the change ships to confirm the verdict moved.

Checklist for the pass
0 of 3

Tick each step as you ship it. The audit judges the live store, so re-run it once all of them are done.

Every store that fails this rule

The 10 audited stores that fail Review count visible next to rating, with each store's published score and the day it was audited.
#StoreScoreAuditedPublished audit
1Caspercasper.com62Open audit
2Verabradleyverabradley.com58Open audit
3Davidsbridaldavidsbridal.com58Open audit
4Bentibrandbentibrand.com66Open audit
5Ladounladoun.com41Open audit
6Toysrustoysrus.com57Open audit
7Mejurimejuri.com65Open audit
8Fashionphilefashionphile.com63Open audit
9Timextimex.com54Open audit
10Enviafloresparadifuntosenviafloresparadifuntos.com56Open audit

What our auditors say about this rule

A rating with no count is a number with nothing behind it. Four point eight from six people is not four point eight from nine hundred.
Abdulhameid Grandoka, Co-founder, UXFix

Written by the person who audits this rule, and reviewed every quarter.

Keep going

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RulePDP-003
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RulePDP-004
Shipping cost or estimate discoverable from PDPProduct page · Critical ›
RulePDP-005
Delivery/arrival date estimate shownProduct page · High ›
RulePDP-006
Stock/availability state explicit (in stock, low stock, out of stock)Product page · High ›
RulePDP-009
Selected variant state unambiguous (visual + text confirmation)Product page · Medium ›
RulePDP-011
Product title includes brand + descriptive attributes (not SKU-only)Product page · Low ›
RulePDP-013
Quantity selector present and easy to use (tap-friendly on mobile)Product page · Low ›
Cite this

«10 of 30 online stores audited by UXFix fail the rule "Review count visible next to rating" (PDP-019) as of September 2026. UXFix, uxfix.ai/audits/rules/review-count-beside-rating»

Rule record · JSON
Dataset →
{
  "id": "PDP-019",
  "name": "Review count visible next to rating",
  "area": "pdp",
  "severity": "medium",
  "weight": 0.723,
  "published_audits": {
    "judged": 30,
    "pass": 20,
    "partial": 0,
    "fail": 10
  },
  "updated": "2026-09-23"
}
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